Terms & Conditions
Effective Date: 1/11/2025
Welcome to Rested Stay (restedstay.co.uk). By using our website or booking a stay with us, whether directly or through a third-party platform, you agree to these terms and conditions. Please read them carefully.
2. Cancellations & Refunds
2.1 Cancellation policies are property-specific and will be provided at the time of booking.
2.2 Refunds, if applicable, will be processed according to the cancellation policy.
2.3 Guests are responsible for ensuring they understand the cancellation terms before booking.
1. Booking & Payments
1.1 All bookings are subject to property availability.
1.2 A confirmed booking requires full payment (or as otherwise specified at the time of booking).
1.3 Payment can be made via the methods provided on our website or booking platform.
1.4 Prices are correct at the time of booking but may be subject to change for future bookings.
1.5 Rested Stay reserves the right to cancel or modify bookings in exceptional circumstances (e.g., property maintenance issues, safety concerns).
3. Check-In & Check-Out
3.1 Check-in and check-out times are property-specific and will be communicated prior to arrival.
3.2 Early check-in or late check-out requests must be approved in advance and may incur additional charges.
3.3 Failure to comply with check-in/check-out times may result in extra fees.
5. Security Deposits & Damage Fees
5.1 Certain properties may require a security deposit. This will be outlined at the time of booking.
5.2 Security deposits may be withheld, in full or in part, to cover damage, missing items, or breaches of house rules.
5.3 Guests are encouraged to report any accidental damage immediately.
6. Liability
6.1 Rested Stay makes reasonable efforts to ensure properties are safe and in good condition.
6.2 We are not responsible for personal injury, loss, or damage to guests’ belongings during their stay.
6.3 Rested Stay is not liable for issues caused by third-party services (e.g., cleaning, maintenance, internet outages).
7. Booking Modifications
7.1 Guests may request modifications to bookings (e.g., dates, number of guests), but these are subject to availability and approval.
7.2 Additional charges may apply for changes.
8. Data Protection & Privacy
8.1 Guest information collected during booking is used solely for reservation purposes and in line with our Privacy Policy.
8.2 Rested Stay will not share personal information with third parties except where necessary to fulfil the booking or comply with the law.
9. Intellectual Property
9.1 All content on restedstay.co.uk, including images, text, and branding, is owned by Rested Stay or used with permission.
9.2 Content may not be copied, reproduced, or used without explicit written consent.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising will be subject to the jurisdiction of the courts of England and Wales.